Privacy Policy
At Prime Streaming, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and IPTV services.
1. Information We Collect
We may collect the following information:
- Personal details such as name, email address, and contact information
- Account information related to your IPTV subscription
- Device data such as device type, MAC address, and application used
- Payment information processed securely by third-party providers (we do not store card details)
- Technical data including IP address and service usage for troubleshooting and support
2. How We Use Your Information
Your information is used to:
- Activate and manage your subscription
- Deliver access credentials and service notifications
- Provide customer support and technical assistance
- Process payments and prevent fraudulent activity
- Improve service quality and user experience
3. Data Sharing & Disclosure
We do not sell or rent your personal data. Information may be shared only with:
- Trusted payment processors for transaction handling
- Technical partners strictly for service delivery
Legal authorities if required by law
4. Data Security
We use reasonable security measures to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies to enhance functionality and improve user experience. You can disable cookies in your browser settings at any time.
6. User Responsibilities
You are responsible for keeping your login credentials secure. Prime Streaming is not responsible for unauthorized access caused by user negligence.
7. Data Retention
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Prime Streaming services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes become effective immediately upon being published on our website.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us via:
- WhatsApp
- Email (Gmail)
Official contact details are available on our website.
